The CMA wrote to Santander UK plc regarding breaches of Part 6 of the Order. Santander breached the Order by charging around 20,000 customers holding either an Everyday Current Account or an Essentials Current Account for going into unarranged overdraft without first sending them an Alert. It refunded around £1.4 million of charges levied on affected customers.
See the retail banking market investigation case page for information on the investigation and the order.
seen at 11:35, 24 May in Publications on GOV.UK.Email this to a friend.