Updated: New summaries added.

The Competition and Markets Authority is exploring consumer vulnerability. This includes both market-specific aspects of vulnerability, which potentially affect a wide range of consumers, and the challenges faced by certain groups of vulnerable consumers such as those on low incomes and the elderly.

The work includes research and stakeholder engagement, and will develop the CMA’s thinking and inform prioritisation of projects, analysis of markets, and design and implementation of remedies.

https://www.gov.uk/government/publications/vulnerable-consumers