I am announcing today the Secretary of State's targets for 2006–07 in respect of the Driver, Vehicle and Operator Group.My right hon. Friend the Secretary of State for Transport (Alistair Darling), has set a range of high-level targets for the 2006–07 year on behalf of the agencies within the Driver, Vehicle and Operator Group: the Driving Standards Agency, the Driver and Vehicle Licensing Agency, the Vehicle Certification Agency and the Vehicle and Operator Services Agency. They are included in the agencies' business plans together with their associated measures. The plans also include a range of management targets, performance indicators and key tasks which are appropriate to the agencies' businesses and which reflect the wider DVO change agenda. Copies of the business plans will be placed in the Library shortly.The key targets for the Driving Standards Agency are:Secretary of State TargetsAppointments available within nine weeks at 90 per cent. of permanent car driving test centres by 31 March 2006.In order to provide off road motorcycle test facilities to comply with EU requirements to have 20 multi-purpose test centres operational by 31 March 2007.To achieve candidate satisfaction with the overall service received at 90 per cent. or better.Improve driving standards of new drivers.Improve standards of professional lorry and bus drivers.Improve driving standards of existing drivers.In order to raise the standards of tuition and to prevent unqualified ADIs giving instruction to learner drivers, from January 2007 remove ADIs from the Register who failed to pass the HPT by 31 December 2006.Maximise staff productivity—Have no more than 10 per cent. of non-productive examiner time during 2006–07.Maximise electronic take-up—Develop electronic services to provide greater choice and achieve 60 per cent. of theory test bookings and 50 per cent. of car practical test bookings being made on-line by 31 March 2007.Deliver value for money plan improvements by March 2007.The key targets for the Driver and Vehicle Licensing Agency are:Secretary of State TargetsMaintain or improve on the standard of services to the customer.Maintain or improve customer satisfaction at the 2005–06 level of 88 per cent.Deliver customer choice for operational services through increasing the number of inbound services available via electronic channels.Maintain 97.5 per cent. of current vehicle keepers as the level to be successfully traced from the record.Work with the Insurance Industry to deliver enforcement of insurance from the record (subject to implementation of the Road Safety Bill).By 31 January 2007Reduce VED evasion loss to 2.9 per cent.Reduce the number of persistent evaders of VED from the June 2002 figure by 50 per cent.Deliver the benefits agreed in the value for money plan:Financial VfM gain;Reduction in workforce;Delivery of additional VED;Delivery of additional net income from Sale of Marks and income from Cherished Transfers.Deliver a programme of e-service capability across the consumer, commercial and business sectors.The key targets for the Vehicle Certification Agency are:Secretary of State TargetsTo be the class leader in acceptance of type approval certificates by other authorities.Improve customer satisfaction rating in core MSC market sector.Development of consumer information for secondary safety systems.Target new emerging manufacturing markets to ensure that products fully meet EU standards.Develop capability for virtual testing, and conduct one parallel virtual/physical test.Carry out and enforce an annual programme of in-service emissions testing.Achieve a surplus on a full cost basis and deliver benefits consistent with the value for money plan.Increase utilisation by an additional three percentage points.The key targets for the Vehicle and Operator Services Agency are:Secretary of State TargetsTo maintain or improve customer satisfaction at 2005–06 levels.To improve the consistency of VOSA's vehicle testing service across the country.To contribute to making journeys more reliable on the strategic road network, improving road safety and minimising congestion, by working in partnership with the Highways Agency and targeting "at risk" vehicles.To contribute to improved road safety by reducing the administrative burden of commercial operation and increasingly targeting enforcement on non-compliant vehicles and drivers.To deliver VOSA's value for money plan.Increase the take-up of electronic services available to customers.

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