The Government Says

Guidance: Adjudicator's Office Service Level Agreement with the Home Office

Guidance: Adjudicator's Office Service Level Agreement with the Home Office
Local copy of 191209_Windrush_Compensation_Scheme_SLA_final_V1.0.pdf

https://www.gov.uk/government/publications/adjudicators-office-service-level-agreement-with-the-home-office

seen at 23:36, 1 July in The Adjudicator’s Office - Activity on GOV.UK.
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