Guidance: Decision makers’ guide: Vols 13 and 14: State Pension Credit: staff guide

Updated: Published revised DMG volume 13 chapters 77 and 78 - annotated to DMG memo 18/16.

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Universal Credit Personal Independence Payment contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

benefits pensions

https://www.gov.uk/government/publications/decision-makers-guide-vols-13-and-14-state-pension-credit-staff-guide

seen at 10:41, 25 July in Publications on GOV.UK.
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