Guidance: Decision makers’ guide: Vol 12: Widow's Benefit and Retirement Pension: staff guide

Updated: Replaced chapter 75 revised annotated to memos 35 to 37/14.

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Universal Credit Personal Independence Payment contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

benefits pensions
Local copy of dmg-vol12-ch74-blank.pdf

https://www.gov.uk/government/publications/decision-makers-guide-vol-12-widows-benefit-and-retirement-pension-staff-guide

seen at 18:39, 17 December in Publications on GOV.UK.
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