Updated: Replaced chapters A2, E2, E4, G1, L2 and U2 with revised versions annotated to memos 27 and 28/14.
This advice for DWP decision makers covers:
Universal Credit (UC) Personal Independence Payment (PIP) contribution-based Jobseeker’s Allowance (JSA) and contribution-based Employment and Support Allowance (ESA) for people who are eligible for Universal CreditThe advice in the Decision makers’ guide applies in all other cases.
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Why we publish this guideWe publish this guide to help people understand how we make decisions.
Information for claimantsInformation for claimants about eligibility and how to claim:
Universal Credit Jobseeker’s Allowance Employment and Support AllowanceLocal copy of admchap-amends-oct-2014.pdf
https://www.gov.uk/government/publications/advice-for-decision-making-staff-guide
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