Guidance: School complaints procedure

This departmental advice is for:

local authorities Diocesan boards school leaders school staff governing bodies

It applies to:

all maintained schools all maintained nursery schools

This advice outlines how schools can create a complaints procedure and how to deal with complaints relating to:

the school to any community facilities provided to any services provided

This advice replaces the ‘School complaints procedure 2011’.

https://www.gov.uk/government/publications/school-complaints-procedure

seen at 10:31, 1 August in Publications on GOV.UK.
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